Privacy Policy

Privacy Policy for Anderson and Koch Ford

Updated: June 11, 2025

1. Introduction

Anderson and Koch Ford ("we," "our," or "us") is committed to safeguarding the privacy and security of our customers' nonpublic personal information (NPI). This Privacy Policy outlines our practices concerning the collection, use, and protection of customer information in compliance with the FTC Safeguards Rule and the GLBA.

2. Information We Collect

We collect NPI from customers in connection with our services, including but not limited to:

  • Personal identification information (e.g., name, address, Social Security number)
  • Financial information (e.g., credit history, income)
  • Transaction details (e.g., vehicle purchases, service history)
  • Any other information provided by the customer during the course of business

3. How We Use Information

The information collected is used to:

  • Process transactions and provide requested services
  • Maintain customer accounts
  • Comply with legal and regulatory requirements
  • Improve our services and customer experience

4. Information Sharing

We do not disclose NPI to nonaffiliated third parties, except as permitted or required by law. This includes disclosures to:

  • Service providers assisting in business operations
  • Government agencies and regulatory bodies
  • Other parties as required by legal processes

5. Safeguarding Customer Information

To protect customer information, we have implemented a comprehensive Information Security Program that includes:

  • Designating a qualified individual to oversee the program
  • Conducting regular risk assessments to identify potential threats
  • Implementing physical, technical, and administrative safeguards
  • Encrypting sensitive information during storage and transmission
  • Restricting access to authorized personnel only
  • Regularly testing and monitoring the effectiveness of security measures
  • Training employees on data security practices
  • Developing and maintaining an incident response plan

6. Retention and Disposal of Information

We retain customer information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we dispose of it securely to prevent unauthorized access.

7. Customer Rights

Customers have the right to:

  • Access their personal information
  • Request corrections to inaccurate information
  • Opt out of certain information-sharing practices, where applicable

8. Breach Notification

In the event of a data breach affecting 500 or more customers, we will notify the FTC within 30 days, providing details as required by the Safeguards Rule.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Customers will be notified of significant changes through appropriate channels.

10. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Anderson and Koch Ford

PO Box 158

North Branch, MN 55056

(651)674-4465